Better conversations.Bigger opportunities.
Build your skills and practise real conversations with our AI-grounded coaches.Turn in-store opportunities into profitable growth for our customers and for DKSH.
01 - BUILD YOUR SKILLS
Build your skills
Watch short, focused videos to build your skills based on DKSH's Persuasive Selling & Negotiation program.Practical, bite-sized learning you can watch anytime, anywhere.
Bite-sized learning
Multiple languages
Any device, anytime
Build a Persuasive Selling Story
Identify customer needs, link features to benefits and create a compelling proposal.
Handle Objections with LAER
Use Listen, Acknowledge, Explore and Respond to turn objections into opportunities.
02 - PUT IT INTO PRACTICE
Put it into practice
Step into a real customer conversation with Mr. Win, a GT store owner.Practise using your skills in a safe, realistic environment.
Realistic customer scenarios
Respond naturally - talk or type
Build confidence through practice
Mr. Win
Convenience Store Owner
Ready to practise?
Persuade Mr. Win to increase the order for our product. How will you respond?
SCENARIO CONTEXT
- You have identified an availability opportunity
- Mr. Win is concerned about shelf space
- Your goal is to agree on an increased order